aera.com.au
All Systems Operational

About This Site

aera publishes our most up-to-the-minute information on service availability in the table below. Check back here any time to get current status information, or subscribe to an RSS feed to be notified of interruptions to each individual service. All dates and times are Australian Eastern Standard Time (GMT+10).

Internet Operational
Voice Operational
Cloud Operational
Print Managed Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 18, 2025

No incidents reported today.

Feb 17, 2025

No incidents reported.

Feb 16, 2025

No incidents reported.

Feb 15, 2025

No incidents reported.

Feb 14, 2025

No incidents reported.

Feb 13, 2025

No incidents reported.

Feb 12, 2025

No incidents reported.

Feb 11, 2025
Resolved - Incident has been resolved with no further impact to businesses.
Feb 11, 10:04 AEDT
Monitoring - Services Restored and we are monitoring the results.
Feb 10, 23:51 AEDT
Update - NBN Services are NOW RESTORED as at 11:29pm Sydney Time with minimal services still to be checked.
If your data service is not up by 7am, please contact our Service Desk on 1300 700 929

Thankyou.

Feb 10, 23:51 AEDT
Update - Please see latest Upstream Carrier Advise:
- This evening's incident is confirmed to have been due to a power outage at one of the Sydney data centres caused by the flash flooding which has affected certain NBN services primarily in New South Wales.
- We are treating this outage with the highest priority, and services have been restoring throughout the evening.
- Our teams are continuing with full network restoration activities and we will continue to manage communications as it comes to hand.
- A further communication will be sent once full restoration has been achieved.
- We apologise for the disruption caused to your operations.

Feb 10, 23:19 AEDT
Update - NBN engineers are still onsite restoring servers; No revised ETA as yet
Feb 10, 22:09 AEDT
Identified - NBN is working to restore affected services.
No ETA at this stage

Feb 10, 20:04 AEDT
Investigating - There is an NBN Outage affecting multiple locations due to the storms throughout Sydney.
Several suburbs impacted with complete Internet / Data Failure on NBN Services.

Feb 10, 17:30 AEDT
Feb 10, 2025
Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.