Update - Telstra has confirmed that all systems are now back up and operational.
Jul 09, 2026 - 07:53 AEST
Jul 09, 2026 - 07:53 AEST
Monitoring - Telstra has now published that 90% of services are back up and operational. There is no current estimated timeline for full restoration of all services.
Jul 08, 2026 - 11:02 AEST
Jul 08, 2026 - 11:02 AEST
Identified - Telstra are looking into a nation-wide outage affecting cellular infrastructure.
The outage is also affecting payment systems and public transport across the country, with regional rail lines in NSW and Victoria and the ACT's MyWay+ ticketing system among those services affected.
Telstra will provide updates as soon as they have remediated these issues.
If you require assistance from our helpdesk please contact Aera on 1300 700 929 or email our support team on help@aera.com.au.
Jul 08, 2026 - 10:06 AEST
The outage is also affecting payment systems and public transport across the country, with regional rail lines in NSW and Victoria and the ACT's MyWay+ ticketing system among those services affected.
Telstra will provide updates as soon as they have remediated these issues.
If you require assistance from our helpdesk please contact Aera on 1300 700 929 or email our support team on help@aera.com.au.
Jul 08, 2026 - 10:06 AEST
About This Site
aera publishes our most up-to-the-minute information on service availability in the table below. Check back here any time to get current status information, or subscribe to an RSS feed to be notified of interruptions to each individual service. All dates and times are Australian Eastern Standard Time (GMT+10).
Internet
Operational
Voice
Operational
Cloud
Operational
Print Managed Service
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance