tag:status.ok.com.au,2005:/historyaera Status - Incident History2024-03-29T16:23:20+11:00aeratag:status.ok.com.au,2005:Incident/185069752023-09-15T14:36:31+10:002023-09-15T14:36:31+10:00Public DNS Down<p><small>Sep <var data-var='date'>15</var>, <var data-var='time'>14:36</var> AEST</small><br><strong>Resolved</strong> - Issue has been resolved and public DNS carrier is investigating further into the issue.</p><p><small>Sep <var data-var='date'>15</var>, <var data-var='time'>14:07</var> AEST</small><br><strong>Monitoring</strong> - DNS Services have been restored and services should gradually resume on a per computer basis. Please allow 5-10 minutes for DNS services to recover.</p><p><small>Sep <var data-var='date'>15</var>, <var data-var='time'>13:51</var> AEST</small><br><strong>Investigating</strong> - Public DNS servers are not responding. This is currently being investigated and escalated to the DNS services carrier. Note this issue will make it appear as though internet is down however internet services are still functioning but unable to resolve websites.</p>tag:status.ok.com.au,2005:Incident/164634582023-03-14T11:11:06+11:002023-03-14T11:11:06+11:00VoIP servers down<p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>11:11</var> AEDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>14:58</var> AEDT</small><br><strong>Monitoring</strong> - All Voice services have been restored and we are continuing to monitor the situation.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>12:13</var> AEDT</small><br><strong>Update</strong> - Upstream carrier is still working through the restoration of all services. <br />Some services have been restored but not all as a result you may notice intermittent issues still.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>11:13</var> AEDT</small><br><strong>Identified</strong> - The issue has been identified by our upstream carrier and are working to restore services. <br />Further updates to follow.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>10:09</var> AEDT</small><br><strong>Update</strong> - Incident has been escalated to upstream voice carrier. <br />Confirmed issue is being looked into as it is a mass outage impacting on the majority of their infrastructure.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>09:54</var> AEDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>09:49</var> AEDT</small><br><strong>Investigating</strong> - We are currently investigating issues with Voice services. Please email any issues through to the helpdesk at help@ok.com.au</p>tag:status.ok.com.au,2005:Incident/160587022023-02-10T05:30:08+11:002023-02-15T16:55:42+11:00Microsoft Teams Outage<p><small>Feb <var data-var='date'>10</var>, <var data-var='time'>05:30</var> AEDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>17:25</var> AEDT</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>12:34</var> AEDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>10:47</var> AEDT</small><br><strong>Investigating</strong> - Microsoft Teams partial outage currently impacting the Asia-Pacific region.</p>tag:status.ok.com.au,2005:Incident/106906112022-07-21T11:30:00+10:002022-07-26T13:20:46+10:00Microsoft Teams Outage<p><small>Jul <var data-var='date'>21</var>, <var data-var='time'>11:30</var> AEST</small><br><strong>Resolved</strong> - Global Microsoft Teams outage</p>tag:status.ok.com.au,2005:Incident/84187512021-11-09T09:22:32+11:002021-11-09T09:22:32+11:00CW537142<p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>09:22</var> AEDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>17:35</var> AEDT</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>15:24</var> AEDT</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>13:10</var> AEDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>12:49</var> AEDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>12:15</var> AEDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>12:02</var> AEDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.ok.com.au,2005:Incident/83644042021-11-01T08:18:54+11:002021-11-01T08:18:54+11:00EX53624 - Hosted Exchange<p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>08:18</var> AEDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>07:50</var> AEDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>07:44</var> AEDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>07:21</var> AEDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.ok.com.au,2005:Incident/59924972021-01-11T13:26:37+11:002021-01-11T13:26:37+11:00Partial Outage<p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>13:26</var> AEDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>13:11</var> AEDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>12:02</var> AEDT</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>11:59</var> AEDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p>